Pacific Volkswagen Dealer Reviews


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Name: Yadira Romero
Location:
   
Testimonial: Service here at Pacific Volkswagen was wonderful! I honestly can tell you it is the best service I have ever had in all my years of owning a vehicle. I am looking forward to my next visit!
Name: Chris Self
Location:
   
Testimonial: The problem I had with my vehicle could not be detected by the technician--it is one of those noises that goes away when I pull onto your property. I was certain that I would have to pay for the time of your employees, but was pleasantly surprised when I didn't. Thank you for that. Also, Jacob is a pleasure to deal with. I'll return if the problem persists. Thanks for running a service department I feel I can trust.
Name: Danielle Johnson
Location: Hawthorne CA
   
Testimonial: I am writing about Nancy Minatodari and her superb work. I am so please with her willingness to help and eagerness to see whats in my best interest. Nancy has gone over and beyond her work as a sales consultant. By far, she is the best sale consultant i have encountered in the business. She is VERY professional, but not too professional to where my mom and i felt uncomfortable. She took me under her wing and showed me the options for my budget. She definitely takes care of her clients and i am so glad that she will always and forever be MY volkswagen "go-to guy." Any problems that i have, she is on top of them with no hesitation. She is an amazing, sweet, caring person and im so glad i purchased my first car with Nancy. She needs a good bonus or a raise or something. She is fantastic!!!!!!
Name: Catherine Lhamon
Location:
   
Testimonial: Dear Ms. Neimeyer,

I write to tell you how very impressed I am with Nancy Minatodari on your sales staff.  I purchased a new Jetta TDI from Nancy on Sunday, and my experience buying a car with her was by far the best experience I have ever had buying a car.  Nancy was immediately responsive, professional, and courteous; she was not pushy but she was careful to be sure I understood my car and my options.  I needed to buy a new car quickly after one of our family’s cars had been totaled, and I entered the process with stress and trepidation because I had not been planning to purchase a car now.  Nancy made the process pleasant and fun, and I am so grateful.  I appreciated her graciousness in accommodating my two young children at the dealership during the purchase.  Also, Nancy gave me something wholly unique in my experience with car dealerships to date:  she treated me with respect rather than like a stereotyped woman who would not understand a major purchase or a car.  And: I love my car.  Thank you very much for such a pleasant process.  And I look forward to continued maintenance for the car at Pacific Volkswagen for many years to come. 
Name: Richard Puleri
Location:
   
Testimonial: Jesse Gutierrez, complete knowledge and mild manner was instrumental in my purchasing a car. Inna Eng was comforting during what otherwise might be a stressful time finalizing business.
The car is great, just need a little time to become used to it. Thank you Pacific Volkswagen for what was a pleasant car purchasing experience.
Name: Barry W
Location:
   
Testimonial: PACIFIC VW is best.

i bought a Bug from santa monica location yrs ago,
but moved to torrance, so PACIFIC is located closer.
i was a lil apprehensive about using dealership that
did not sell me the car, but wtf, i stopped by anyways.
and much to my surprise, the service was excellent ...

my headlights went out at 20K miles + battery weak.
so i asked service dept to investigate and respond.
they shuttled me back to work to wait for their reply.
by noon i was informed that the battery AND the
headlights were replaced FREE OF CHARGE!
all was replaced under the new car warranty.

also, i spoke to a sales guy and he was stellar.
his name was Kim Shirazi.  he is a great guy.
i was thinking of trading my Bug for a Jetta.
he helped me to determine that what i really
wanted was an Audi, and he said "no problem".
he referred me to an Audi guy and asked me to ret'n
if i wasn not satisified ... now that was really helpful.

i bought the Audi but i wish i could have bought the
Jetta since Kim was such an exceptional salesman.
so if you wanna VW, give Kim a call ... he is THE MAN.
he just happened to have a girl's name, that's all. (lol)
Name: Ashley W
Location:
   
Testimonial: Well I don't know about the service department, but I did just get a new Jetta here last weekend. Nanci was very fast and efficient in dealing with me. All the paper work was done before I got there and I was in and out with my trade in and all. I had a very nice experience and think that Nanci was very good, especially dealing with women. I was not harassed at all and feel really good about the whole experience.
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Contact Information

Pacific Volkswagen
14900 Hindry Ave.
Hawthorne, CA 90250

New Sales: (888) 288-0192
Pre Owned: (888) 290-4804
Service: (888) 807-6996
Parts: (888) 818-1712

Hours

Monday: 9:00 AM-9:00 PM
Tuesday: 9:00 AM-9:00 PM
Wednesday: 9:00 AM-9:00 PM
Thursday: 9:00 AM-9:00 PM
Friday: 9:00 AM-9:00 PM
Saturday: 9:00 AM-7:00 PM
Sunday: 10:00 AM-6:00 PM

Car Dealer Website by Autofusion
Volkswagen Los Angeles Dealer
New: (888) 288-0192 | Pre-Owned: (888) 290-4804 | Service: (888) 807-6996
14900 Hindry Ave., Hawthorne, CA 90250