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| Name: | Yadira Romero |
| Location: | |
| Testimonial: | Service here at Pacific Volkswagen was wonderful! I honestly can tell you it is the best service I have ever had in all my years of owning a vehicle. I am looking forward to my next visit! |
| Name: | Chris Self |
| Location: | |
| Testimonial: | The problem I had with my vehicle could not be detected by the technician--it is one of those noises that goes away when I pull onto your property. I was certain that I would have to pay for the time of your employees, but was pleasantly surprised when I didn't. Thank you for that. Also, Jacob is a pleasure to deal with. I'll return if the problem persists. Thanks for running a service department I feel I can trust. |
| Name: | Danielle Johnson |
| Location: | Hawthorne CA |
| Testimonial: | I am writing about Nancy Minatodari and her superb work. I am so please with her willingness to help and eagerness to see whats in my best interest. Nancy has gone over and beyond her work as a sales consultant. By far, she is the best sale consultant i have encountered in the business. She is VERY professional, but not too professional to where my mom and i felt uncomfortable. She took me under her wing and showed me the options for my budget. She definitely takes care of her clients and i am so glad that she will always and forever be MY volkswagen "go-to guy." Any problems that i have, she is on top of them with no hesitation. She is an amazing, sweet, caring person and im so glad i purchased my first car with Nancy. She needs a good bonus or a raise or something. She is fantastic!!!!!! |
| Name: | Catherine Lhamon |
| Location: | |
| Testimonial: | Dear Ms. Neimeyer, I write to tell you how very impressed I am with Nancy Minatodari on your sales staff. I purchased a new Jetta TDI from Nancy on Sunday, and my experience buying a car with her was by far the best experience I have ever had buying a car. Nancy was immediately responsive, professional, and courteous; she was not pushy but she was careful to be sure I understood my car and my options. I needed to buy a new car quickly after one of our family’s cars had been totaled, and I entered the process with stress and trepidation because I had not been planning to purchase a car now. Nancy made the process pleasant and fun, and I am so grateful. I appreciated her graciousness in accommodating my two young children at the dealership during the purchase. Also, Nancy gave me something wholly unique in my experience with car dealerships to date: she treated me with respect rather than like a stereotyped woman who would not understand a major purchase or a car. And: I love my car. Thank you very much for such a pleasant process. And I look forward to continued maintenance for the car at Pacific Volkswagen for many years to come. |
| Name: | Richard Puleri |
| Location: | |
| Testimonial: | Jesse Gutierrez, complete knowledge and mild manner was instrumental in my purchasing a car. Inna Eng was comforting during what otherwise might be a stressful time finalizing business. The car is great, just need a little time to become used to it. Thank you Pacific Volkswagen for what was a pleasant car purchasing experience. |
| Name: | Barry W |
| Location: | |
| Testimonial: | PACIFIC VW is best. i bought a Bug from santa monica location yrs ago, but moved to torrance, so PACIFIC is located closer. i was a lil apprehensive about using dealership that did not sell me the car, but wtf, i stopped by anyways. and much to my surprise, the service was excellent ... my headlights went out at 20K miles + battery weak. so i asked service dept to investigate and respond. they shuttled me back to work to wait for their reply. by noon i was informed that the battery AND the headlights were replaced FREE OF CHARGE! all was replaced under the new car warranty. also, i spoke to a sales guy and he was stellar. his name was Kim Shirazi. he is a great guy. i was thinking of trading my Bug for a Jetta. he helped me to determine that what i really wanted was an Audi, and he said "no problem". he referred me to an Audi guy and asked me to ret'n if i wasn not satisified ... now that was really helpful. i bought the Audi but i wish i could have bought the Jetta since Kim was such an exceptional salesman. so if you wanna VW, give Kim a call ... he is THE MAN. he just happened to have a girl's name, that's all. (lol) |
| Name: | Ashley W |
| Location: | |
| Testimonial: | Well I don't know about the service department, but I did just get a new Jetta here last weekend. Nanci was very fast and efficient in dealing with me. All the paper work was done before I got there and I was in and out with my trade in and all. I had a very nice experience and think that Nanci was very good, especially dealing with women. I was not harassed at all and feel really good about the whole experience. |
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